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Excellent Customer Service
EPSi provides superior service and support to its many healthcare clients. We are committed to delivering predictable, reliable and responsive service. EPSi offers a single point of contact for all service requests as well as common service and support processes.
As part of EPSi's Licensed Software Support Agreement, every client receives access to unlimited telephone support. EPSi support personnel are available via telephone to answer questions and to resolve service requests promptly. Clients may also access EPSi's online client portal to log and manage service requests, search FAQs, download software and documentation updates and view the client newsletter.
EPSi is also proud of its industry-recognized support (rated Best in KLAS among all vendors in decision support) for critical issues.
Please Log-in for access to the Client Portal.
If you do not have a User ID and Password, please select the "Register" link at the bottom of this page.
If you need assistance with your User ID or Password, please contact EPSi at epsisupport@allscripts.com.
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